Frequently Asked Questions
How do I place an order?
To place an order, browse our gallery, select your desired cake, and add it to your cart. Proceed to checkout, where you'll provide your details and payment information.
Can I customize my cake?
Absolutely! We offer customization options for flavors, designs, and dietary requirements. Please contact us with your specific requests, and we'll be happy to create a unique cake for you.
What are the delivery options?
We offer local delivery within a specified radius and pickup options from our store. Delivery fees and availability vary based on location. You can find more details during the checkout process.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express) and secure online payment gateways like PayPal. Cash on delivery is available for local pickups.
What is your cancellation policy?
Cancellations made at least 48 hours before the scheduled delivery or pickup time will receive a full refund. For cancellations within 48 hours, a partial refund may be applicable. Please refer to our detailed cancellation policy page or contact us for specific cases.
For further assistance, please contact us at [email protected]